Privacy Plolicy

Last Updated: August 11, 2025

Hope Springs Collective respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and safeguard your information when you visit our website or submit information through our online forms.

We may collect the following types of information when you interact with our website or contact us:

• Personal Information: Name, email address, phone number, mailing address, and any other details you provide in a contact form or inquiry.
• Automatically Collected Information: IP address, browser type, and usage data through cookies or analytics tools.

We use the information we collect to:

• Respond to your inquiries or requests for services
• Schedule appointments or consultations
• Send information about our services, events, or updates (only if you opt-in)
• Improve our website and services

We do not sell, rent, or trade your personal information. We may share your information only:

• With trusted service providers who assist us in operating our website or delivering services (e.g., email hosting, appointment scheduling software)
• As required by law, such as to comply with a legal obligation or court order

Our website may use cookies and similar technologies to improve user experience and analyze website performance. You can adjust your browser settings to refuse cookies if you prefer.

We take reasonable measures to protect the personal information we collect from loss, misuse, and unauthorized access. However, no method of transmission over the internet or storage system is 100% secure.

As a provider of counseling and mental health services, Hope Springs Collective complies with the Health Insurance Portability and Accountability Act (HIPAA) to protect the privacy and security of your Protected Health Information (PHI). Any PHI you share with us is used solely for purposes of treatment, payment, or healthcare operations and will not be disclosed without your written authorization, except as permitted or required by law. We maintain administrative, physical, and technical safeguards to ensure your PHI remains confidential and secure.

You may contact us to:

• Review, update, or delete your personal information
• Opt-out of receiving communications from us

If you have questions about this Privacy Policy or our practices, please contact:

Hope Springs Collective
265 S Randolph Ave, Ste 160
Brea, CA 92821
Email: info@hopespringscollective.org
Phone: (714) 584-0090